Exhibitor FAQs

RSNA is committed to supporting our exhibitors. Browse the topics below to find answers to the most frequently asked exhibitor questions.

If you have a more specific question or inquiry, please email the Exhibition Services team at exhibits@rsna.org for further assistance.

On this page 


What are the dates, location and hours of RSNA 2023?

The full RSNA annual meeting runs from Sunday, Nov. 26 through Thursday, Nov. 30, at McCormick Place in Chicago, Illinois. 

The Technical Exhibits will be open to attendees Sunday, Nov. 26 through Wednesday, Nov. 29 from 10 a.m. to 5 p.m. The Technical Exhibits are located on Level 3 of McCormick Place. 


What are the RSNA 2023 health and safety guidelines?

All exhibitors are required to have hand sanitizer at their booth per McCormick Place guidelines.

RSNA, the city of Chicago and McCormick Place will work together to monitor recommendations issued by the CDC and state/local health authorities and will implement health and safety protocols as needed.

Will there be a happy hour during RSNA 2023?

Yes! Exhibit Hall Happy Hour is a free event and provides time for attendees to connect with exhibitors, colleagues and friends in a relaxed and social atmosphere. Participating exhibitors in the Technical Exhibits will serve small bites and beverages at their booths on Tuesday, Nov. 28 from 2 p.m. to 5 p.m.

I am interested in exhibiting (either in person or virtual). How do I start?
Please reach out to our sales team at sales@rsna.org for assistance with purchasing booth space. 

Booth management

What is the Exhibitor Service Kit? How can I access it?

The Exhibitor Service Kit is an online resource that houses all of the vital information that exhibitors need as they prepare for the annual meeting.  

Inside you'll find forms and resources including: 

  • Booth design approval 
  • Lead retrieval device rental 
  • Exhibitor appointed contractor registration 
  • Live scanning model/temporary staff requests 

View the Exhibitor Service Kit 

Where can I find the booth design guidelines?

Please note: The booth ID sign for peninsula and inline booths are now 17" x 11" and not the dimensions pictured in the diagrams below.

View the Exhibitor Service Kit for more information.

What is the deadline to submit my booth design?

The deadline to submit booth designs is Aug. 31.

Booth approval forms:

Please note: Inline booths are not required to submit a design for review but do need to follow the inline booth guidelines. Please email exhibits@rsna.org if you need help reviewing your inline booth design.

All exhibitor dates and deadlines can be found on our dates and deadlines page.

Who is the official general contractor for RSNA?

Freeman is our official general contractor. Please contact Freeman directly for a booth design estimate at solutions@freeman.com.  

View more information in the Exhibitor Service Kit.  

Who are RSNA’s official vendors/partners?
A full list of official RSNA contractors can be found in the Exhibitor Service Kit.
Am I required to use Freeman to design and/or install my booth?
No. Exhibitors can hire their own contractor for these services but are required to register the company as an EAC (Exhibitor Appointed Contractor).
How do I register my approved Exhibitor Appointed Contractor for my booth?

You can complete the EAC registration form or use the EAC online registration system

Both options can be found in the Exhibitor Service Kit

Can I use the free Wi-Fi that is in McCormick Place? Do you offer hardline internet service? 

Yes, there is complimentary wireless internet throughout McCormick Place provided by McCormick Place. This service is designed for casual users and is not guaranteed.  

If you are relying on the internet to showcase your product/service or to perform a live presentation from your booth, we strongly recommend purchasing a hardline internet connection (RSNAnet) for consistent service. 

Orders can be placed by selecting the RSNAnet tile in the RSNA Exhibitor Portal. 

Where/how can we ship equipment for our booth?
Shipping information can be found under the Shipping & Material Handling section in the Exhibitor Service Kit
What are target move-in dates?

Target move-in dates are designated windows of time when exhibitors are allowed to move their freight onto the show floor and begin setting up their booth. 

More information can be found on our target move-in assignments page. 

What food and beverage options are available to exhibitors?

Exhibit space food and beverage orders can be placed through McCormick Place catering in the Exhibitor Service Kit.

Our casual dining option, Bistro RSNA, is located in both the North and South exhibit halls. Meet over lunch with customers at this buffet-style eatery that features healthy and delicious rotating lunch selections.

Consider purchasing individual dining tickets or reserving a table package for your organization in advance to make mealtimes simple.

Payments & cancellations 

How can I make my booth payment online? 
You can pay by credit card in the RSNA Exhibitor Portal or use the link on your invoice. 
When are payments due for my booth? What is the payment schedule?

Booth payments are due as follows: 

  • Jan. 1—25% deposit due 
  • April 1—Second 25% deposit due 
  • July 1—Final payment due 
All payment deadlines can be found on our dates and deadlines page. 
I need a copy of my invoice. Where can I download one?
You are able to download a copy of your invoice by selecting the Booth Payment Options tile in the Exhibitor Portal.
What are RSNA's booth cancellation terms?

Per the RSNA Technical Exhibits Space Terms and Conditions (included in your contract) written notification of cancellation or reduction of exhibit space must be received by the RSNA Technical Exhibits department on or before the dates specified in your contract and on the dates and deadlines page. 

To formally cancel your space, you are required to complete and return a Space Change form to exhibits@rsna.org

Badge registration & hotel reservations

How can I make a hotel block reservation?
To learn more about hotel block reservations, visit our exhibitor hotel and travel information page.
How many exhibitor badges do I receive with my booth?

Each exhibiting company receives five (5) complimentary badges for each 100 square feet of exhibit space purchased.  

To learn more about badge allotment, please visit our exhibitor badge registration page.

What does the exhibitor badge allow access to?

An exhibitor badge allows access to the Technical Exhibits, the Learning Center, virtual industry presentations and educational sessions (if space permits, after all badged professional registrants have entered). 

To learn more about badge access, please visit our exhibitor badge registration page. 

Where can I pick up my badge before the meeting opens on Sunday?

Registration areas will open the first day of exhibitor move-in and conclude after the last session of the annual meeting.

You can find more information on badge distribution by visiting our exhibitor badge registration page.

Can I purchase more badges than I am allotted?

Yes. You can purchase badges over your allotment by selecting the Exhibitor Registration tile in the RSNA Exhibitor Portal.

The charge for each additional exhibitor badge is $100.

Is there a badge reprint fee?
Yes. The reprint fee for a badge lost onsite is $50.

Attendee lists 

Can I receive a list of registered attendees before the annual meeting?

Yes. Attendee lists are available for purchase closer to the date of the annual meeting and are only available to confirmed RSNA exhibitors.  

There are two attendee list purchase options available. Telephone, fax numbers and email addresses are not provided with either option and the list only includes attendees who have chosen to opt-in to share their data with our exhibitors. 

To purchase the RSNA attendee list, select the Exhibitor Registration tile in the RSNA Exhibitor Portal. Names of registered attendees cost $0.15 per name, with a minimum order of $75.  

Please note: Exhibitor personnel are not included on the attendee registration list; only professional attendee registrants.

I received an email from a company saying I can purchase the RSNA attendee list. Is this a scam or is it legitimate? 

The only legitimate RSNA attendee list is available through RSNA’s official registration provider, Convention Data Services (CDS). 

Be careful of any communications from "list" service providers promoting access to annual meeting attendee contact information. 

Exhibitor resources

How can I promote my organization's involvement in the annual meeting? Can we use RSNA's logo on our social media pages?
Learn more about promoting your involvement in the annual meeting by visiting our logos and promotional tools page. Plus, you can tell your social network you’ll be exhibiting at RSNA 2023 using our social sharing tool.
How do I host an off-site event at a hotel in Chicago?

RSNA exhibitors are permitted to host off-site meetings and events. We require you to complete the online form available on our meeting and function space rental page.  

Once approved, we will send the information to your preferred venue so they can move forward with contracting your function.  

Please note: If you have a formal educational presentation as part of your event, it will qualify as a Satellite Symposium. Satellite Symposiums are subject to a separate application process and you will be required to pay a sponsorship fee.  

To learn more, visit our Satellite Symposium page or contact Amy Claver at aclaver@rsna.org with any questions. 


What sponsorship opportunities are available at the annual meeting?
To view available sponsorship opportunities, visit our annual meeting sponsorship page or contact our sales team at sales@rsna.org for more information. 

Space selection

What is space selection?

The space selection process provides an opportunity for contracted exhibitors (in person and virtual) to select their booth position for the next year’s annual meeting. 

More information about space selection can be found on the planning your exhibit page via the RSNA 2024 Technical Exhibits Priority Point System document. 

What is the RSNA 2024 Technical Exhibits Priority Point System? 

The Technical Exhibits Priority Point System was developed to recognize a company’s support of RSNA and reward exhibitors for upholding meeting policies during their previous exhibit participation.

More information about the priority points system can be found on the planning your exhibit page via the RSNA 2024 Technical Exhibits Priority Point System document. 

Where will I be able to see my space selection date/time?

Your space selection date/time will be available in early November and can be found via the Priority Points tile in the RSNA Exhibitor Portal

It will also be emailed to the primary contact on file for your organization.